HK
Hlalele K
1 reviews | Active since Nov 2014
14 Aug 2024, 10:58
*********** and poor service
I upgraded the tracking unit in my vehicle, since then I have been receiving false alarms at least 6 times a day. Since April I have been contacting the business several times both on emails and on telephone, but to date the issue is till not resolved. I am quite disappointed with the service after using them for over 10years. I would not recommend them anymore.
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Ctrack SA's replyOfficial
14 Aug 2024, 12:02 Good day, Hlalele Khothatso Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Ctrack SA's reply14 Aug 2024, 12:02
Official
Good day, Hlalele Khothatso Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members