JL
Jerry L
1 reviews | Active since Jul 2015
09 Jan 2021, 19:08
Alerts on sold car
I can't find the rating of 0. I cancelled my Ctrack contact a while back after selling my car. I've been getting notifications of battery tempering. This is causing frustrations because I always think it's for my car till I see the registration that it's the sold car. Please stop this.
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Replies (2)
Ctrack SA's replyOfficial
11 Jan 2021, 07:30Dear Jerry, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team
Best regards,
Ctrack SA's reply11 Jan 2021, 07:30
Official
Dear Jerry, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team
Best regards,
Ctrack SA's replyOfficial
11 Jan 2021, 11:14Good day Sir,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Best regards,
Ctrack SA's reply11 Jan 2021, 11:14
Official
Good day Sir,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Best regards,