iS
itumeleng S

1 reviews | Active since Dec 2018

25 Jun 2025, 19:51

You can't be black and dispute a statement from CSI Rentals, if you do your services will be terminated and you will sleep in the dark!

I have experienced the worst service though CSI. I usually extend my lease through our onsite agent and everything is goo. After my recent renewal, I keep having back and froths with an agent called Hendriette, who constantly shouts at me, doesn't give me a change to explain my dissatisfaction of the statement for 3 months now. She wrongly records my information on the system and expects me to easily accept a statement she sends me. After she had slammed the phone on me and doesnt want to take methrough her statement, I call CSI looking for her manager and to date no one has called me to rectify this. I am now left in the dark with my kids because Hendriette decided to block all my meters. Next thing you know I will probably not be able to enter the premises because she feels that I am not worth any explanations. I am so disgusted with this service.

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