The Junction Apartment Unit Damages

I am.so disappointed with tye service and level of disrespect I got from the CSI Management specifically Bianca.

I had to move to the Junction Apartmens on the first of October and till this day I gave tmoved vecause the property had damages which I had to follow up on and are still unresolved.

I have been in constant communication with Bianca as she was my escalation point and gave been disrespectful to me and have not treated my matter seriously.

The unit was not cleaned until.i asked for it to be cleaned,still not repainted, taps aren't working,plugs aren't working ,shower door is broken ,tiles broken ,kitchen cabinet is broken cause of the water leakage that was ongoing for months apparently and was only resolved after I followed up.

I have contacted Bianca on both call and email which she was very rude to me and told me that I am lying when I told her about the leakage in my unit which was pretty evident to everyone including the Junction Staff people,we had to pull in the Estate Manager Lee to also confirm my truth in what I was experiencing, and even after that I had to follow up.with them to come and fix the leakage.

This is the only thing that has been done .After days of me following up ,till this day I have not yet moved in to the unit I have not occupied it at all,I've been spending money to get accommodation whilst I paid for the unit deposit and full rent for the month.

Whenever I follow up with Binaca I always get excuses after excuses and she is not treated this matter urgently.

How can I live or love in to a unit with so.much problems and still had to.do.tye run around for follow ups no one ever talks to me or calls me for anything or updates.

The unit is still not painted,taps not working,switch not working ,shower door not working, tiles broken and kitchen cabinet broken till this day all.of that is not resolved ,how u fair is that I paid for a full.month and still haven't occupied the unit cause of these issues.

I have spoken and addressed my issues with Bianca but still there's no matter of urgency nothing from her side that is showing effort except for excuses about waiting for a contractor,

I regret the decision to move to The Junction it's the worst experience ever and nothing matters to.them as long as they got the money for.the unit that's what really matters to.them...

It is not mid month and nothing or resolution is communicated with me and .I paid full rent for the month and still have to pay for.extra accommodations elsewhere cause my unit has problems...how is this fair in any way I'm.hesrt broken and feel like ik.tajen for granted .

I really am.fustrated with this whole process and feel really disrespected especially after paying for it .

I am really disappointed and upset to be honest cause all of this could have been avoided ,but now it's mod month andonth end I will still be expected to.pay rent again for a unit that I didn't occupy for golf the month cause of their negligence..that's so unfair and inconsiderate especially for such a huge organization.