BK
Brenda K

1 reviews | Active since Feb 2011

01 Dec 2015, 13:28

Poor service and living under poor conditions

We moved into the house sometime in August and we were told that maintenance people will come in on Monday to fix all the issues that were caused by the previous tenant. We waited for weeks and when we contacted the local office(Mpumi) we were told to leave a note at the gate for the maintenance person to attend to our issues which never happened. we went back to the office and she(Mpumi) gave us number to the main office to report this. When we called we were told to speak to Charlene and she said she will send someone to assist....and that person only came to fix a plug out of a list of issues we had. We then followed up and we were told to speak to the maintenance person(Etienne), who then told us that he will come once the office sends him a request to do so. We have been waiting for 5 months now for this people to sort out our issues with no luck.we paying our monthly rent on time with no issues but they are failing to sort out issues that are not even caused by us. We are sitting with leaking toilets, broken curtain rails, falling bath tubs but paying R8000 a month.These people are very unprofessional and couldn't care less about their tenants.All they want is our money

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