Incorrect water Bill

I am disputing my May water bill of R8,900. This amount is absurd and I refuse to accept it.

The pattern of billing from your side makes no logical sense: - *February*: R2,300 while I had a leak - *March*: R3,300 - *April*: R590 after I fixed the leak at my own cost - *May*: R8,900 with NO LEAKS in my unit

How do you justify a bill jumping from R590 to R8,900 in one month when nothing has changed in my unit? This is clearly a billing or meter reading error.

Ideal Prepaid confirmed that the readings come directly from Jackalberry management. This means the error sits with you. I am not paying R8,900 for water I did not use.

Please assist with 1. Investigate this immediately 2. Provide me with actual meter readings for April and May

Complex: Jackalberry Close Unit: 172 Name: Fikile Prudence Ntinde