KT
Karabo T

1 reviews | Active since Jun 2021

11 Apr 2023, 13:17

CSI Boardwalk experience

Boardwalk Heights

Most of the units have a problem with Mold which is such a health scare. i lived at the complex for about a Year 5 months, within the first months of moving in it started growing on the bathroom ceiling and tiles. I went to the office to report the matter and they made a note and said someone will come and inspect. After 2 weeks of no inspection i then went again to follow up however nothing was done. There is an Application that they use for gate access which has an option to log a call in terms of maintenance i logged a call and still nothing so i then decided to ask which other plateform can i use to log a ticket i got a link via SMS i l0gged a call then received an email to ask which complex and unit of CSI of which i mentioned nothing was done. Decided to end my lease as they didnt seem to care however now they want to charge me for repairing the mold with my deposit and Bubble paint faults of which is a structural fault.

Why have an option in the Application for Tenants to use then follow up? Why is it that they do not communicate when changing systems of logging tickets then blame tickets? Where is the Accountability?

I Strongly would not recommend that anyone lives in the CSI complexes and they are signs of carelessness in so many areas.

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Replies (1)
KT
Karabo T's update11 Apr 2023, 16:33
Reviewer Update
After my review and making the management aware that i would report the Complex regarding the mould as i know it is in most units, a whatsapp was sent to the Tenants asking them to report any Damp mould and leaking issues, uhmm covering our faults much?