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carmenhenzen C

1 reviews | Active since May 2016

18 May 2016, 11:19

BE AWARE CSI Rentals after service and expensive fees

<p>I could write a book on our experience with CSI Rentals since the passing on of our mother 93 in April 2016. First of all my mothers flatlet was spotless when we were taking all her belongings out. The inspector took foto's of small piece of paint on the door I fixed while he was still there and said he would rectify it when sending the report as with the other "faults" on his list. I signed the inspection paper with trust that he would do as promised which never hapened. We received an account of R1100 for damages!!!!! They even charged us for a small new plastic hook for kitchen which I think everybody needs. A bathroom plug that was damaged by THEIR appointed plum ber after having to report it 3 times they were now charging us R150. We fixed it @ R30 although it was not our fault. How on earth can a 93 year old lady damage a plug? After lots of discussions this was rectified on the account! They charge us R1718 for marketing although it did not even take them a month to find new tenants. R800 for 1 - 4 May pro rata rent??? We removed everything and why is it now our problem if the new tenants only moved in by the 5th?? Please people think more than twice before signing that contract as they are very eager to get you in but the service and costs afterwards have no words to describe</p>

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