Voted #1 but shady AF

I app**** for a 250gig Xtreme capped account that as they stipulated will give me free internet from 00:00 to 18:00 then from 18:00 to 00:00 usaged comes from my 250gig cap. I received a mail on the 27 of March stipulating that my username and password will have to be changed. Upon my chat request{146975} on the 1st of April when i do my payment i ask support if anything will change on my account....I was mentioned nothing will change. Then right afterwards i asked if i will still get my open time between 00:00 and 18:00 which the reply was that it will change to only being 8 hours.....which is probably between 00:00 and 08:00 in the mornings......

This will not work for me and wish to cancel and want a refund as this is not what i signed up for and i find it very unprofessional and Xtremely Shady for a ISP that was voted #1 for a couple of years now.......

I wish to cancel my account and want a refund as this "change" wont work for me.

If any of you people are on the same account please be aware of this change.