Poor Service | No Stock | None Delivery |

I purchased an in stock LTE-A service and router Thursday 08 FEB ( 3 - 5 Delivery Period ). As it was urgent I spoke to support prior who confirmed that normal delivery is 2 days although advertised at 3 - 5.

Over the next 12 days...

First i was told the transaction didn't process... Then i was told they had not stock... Then they have no control of their suppliers... Then they would provide an in term replacement... Then i was told it will arrive tomorrow... Then Soon... Then maybe in a couple days... Then your request has been escalated.... Then sorry all the mangers are in meetings... Then maybe it will arrive tomorrow...

It has now been 13 days... left several messages with both support and manager Karen Charlton ( Financial Director ) to no avail. They have however charged me for the unit and are currently billing me for data!

Honestly, they are a disgrace!