1 reviews | Active since Dec 2018
Crystal Web/EvoNet going down the drain??
What a bad experience we are having with Crystal Web/EvoNet currently!
We are not happy at all from good service when we went over from Telkom to Crystal Web to the worst, most pathetic service since they sold or changed to EvoNet!
Struggling to get answers, call back that never happens.
This started October if not sooner. Having problems and battling with answers......No connection, service/line suspended ... Sorry EvoNet..... No Telkom/Open Serve.... No Crystal Web..... Etc etc etc. My husband ended up calling Telkom/Open Serve himself, in October, after various promises that EvoNet/Crystal Web will rectify and deliver good services again. It went well for about two weeks or so and now yet again the same problem......
What a pleasure to have such 'Good' service. Yet again we cannot get hold off EvoNet/Crystal Web....
Called Telkom/Open Serve..... Account suspended on the data line side, transfer us to accounts department, no the account is active paid up to date.
Without any help from Crystal Web/EvoNet on live chat or phone calls an email was sent to them...... Now we are still waiting for response.
Think it is time to move to better provider and to think we referred so many to Crystal Web!
Why not playing open cards?
Are you going bankrupt? Closing down?
Wonder how many people are having the same problem as us.