Crystal Web early termination

Hi, I cannot get through to your support channels. Your chat has me waiting so long that Chrome on my phone times-out and ****s it while I'm waiting in the queue. I can't remember the last time I received a timely response via email so that's out.

I cancelled my service with you 3 days ago and instead of stopping at the end of the month, you have ****ed my internet immediately. It is quite obvious, after a while any webpage gets sent to the Vumatel portal. I managed to speak to a chat agent briefly last night who said it's unlikely, but then the chat died and no effort on your part was made to try and contact me again via email to sort it out. This morning there is no change.

The only silver lining in all of this is that I have cancelled with CW.