Can't stick to promises

Pathetic is probably a very calm word to describe this ISP. They have nothing to boast about themselves, as RAIN provides the hardware and internet connection they sell. Trying to get any statistics on data used and data lef is impossible as their portal has never worked correctly and is now not working at all - for more than three weeks. It is like driving a car without a fuel gauge: you don't know when it will run out. If you need a reliable service provider, opt for someone who can deliver. Crystal Web makes promises they can't keep and shouldn't be supported.