Bad Support / Just take what ever amount of cash out of your account as they feel like

Has really been the worse experience I have ever had with an ISP. First issue, my line was migrated to them from the start. I had issues from beginning of November, every time I spoke to them to get to the bottom of the issue I was told that they do not look after my line and I should call telkom. This went on until the end of Janruary when I got a call from HR at crystalweb stating that my line had been with them and they want to back bill me for 3 month. This was unacceptable as they didnt give me the support I needed, at the end of the day they just deducted the money out of my account. We are now on 10th April 2018 and still I am having issues with my line, total disconnection and high latency from November this is not acceptable guys really. If you are ever looking for an ISP stay very far away from Crystalweb. After all this time there has only been one person there that gives a damn and goes out his way. I have only ever dealt with this person via there online support chat Support Warrior you know who you are. Thanks for making an effort. Close this off by saying this one last time stay away from them you will have nothing but headaches