bZ
bilqees Z
1 reviews | Active since Apr 2018
14 Nov 2022, 10:02
Worst Customer Service/After Sales ever!!!
If I can give ZERO stars, I would. I logged a return on 8th November 2022 and today is the 14th of November and I have no feedback or response from Crocs sa. I mean I called the call center on 10th November 2022 and the lady escalated the issue and still nothing. I am currently holding on for 33 mins trying to get through to their call center and still!! what kind of service is this!
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bilqees Z's updateReviewer Update
15 Nov 2022, 10:26I finally got through to their customer service center after holding on for 1hr only to be laughed at and told to rather go instore. get instore, then be told they can't refund my cash or debit card I need a credit card which makes no sense.
please people stay away from Crocssa! they are ********. we need to report them to the ombudsman for bad business practice so they can be shut down for good
please people stay away from Crocssa! they are ********. we need to report them to the ombudsman for bad business practice so they can be shut down for good
bZ
bilqees Z's update15 Nov 2022, 10:26
Reviewer Update
I finally got through to their customer service center after holding on for 1hr only to be laughed at and told to rather go instore. get instore, then be told they can't refund my cash or debit card I need a credit card which makes no sense.
please people stay away from Crocssa! they are ********. we need to report them to the ombudsman for bad business practice so they can be shut down for good
please people stay away from Crocssa! they are ********. we need to report them to the ombudsman for bad business practice so they can be shut down for good