AL
Abigail L
1 reviews | Active since Jun 2016
07 Nov 2022, 18:14
Very unhappy customer 😡
I ordered 4 pairs of crocs order numbers SOVZAZACRSY257888 SOVZAZACRSY249759 on the 22 of October as of yet i did not receive my order they don’t answer emails when you phone they keep in saying the order is at their warehouse ,so why have this sale if i no u wont be able handle the demand ,makes me wonder if they have the stock on hand😡
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Crocs South Africa's replyOfficial
10 Nov 2022, 13:14Hi Abigail, thanks for your message. We have put measures into place to keep up with orders as best as possible but our expectations were surpassed. Please note that we have packing teams in place dedicated to prioritising our Croctober orders and getting them out sooner. We understand the disappointment and are doing our best to improve as each day comes. A member from our Crocs Crew will reach out to you. Please accept our sincere apologies, Crocs SA.
Crocs South Africa's reply10 Nov 2022, 13:14
Official
Hi Abigail, thanks for your message. We have put measures into place to keep up with orders as best as possible but our expectations were surpassed. Please note that we have packing teams in place dedicated to prioritising our Croctober orders and getting them out sooner. We understand the disappointment and are doing our best to improve as each day comes. A member from our Crocs Crew will reach out to you. Please accept our sincere apologies, Crocs SA.