FN
Faith N
1 reviews | Active since Jan 2013
14 Feb 2023, 17:38
Very Bad Service
I ordered on the 23rd October 2022, received my order on the 25th of November 2022. Sizes were big so i contacted crocs for exchange. I tried to exchange physically at shops with no luck then i did online exchange and shipped it back. On 24th Dec 2022 my return was approved. Never got shipment or communication since the 24th of December 2022. I emailed with no luck. Today is the 14th of Feb 2023 i’m still waiting. No delivery
Helpful (0)
Replies (3)0
Replies (3)
Crocs South Africa's replyOfficial
15 Feb 2023, 08:39Hi Faith, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
Crocs South Africa's reply15 Feb 2023, 08:39
Official
Hi Faith, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
FN
Faith N's updateReviewer Update
16 Feb 2023, 13:40When can i expect assistance? They just need to ship my order
FN
Faith N's update16 Feb 2023, 13:40
Reviewer Update
When can i expect assistance? They just need to ship my order
FN
Faith N's updateReviewer Update
12 Jul 2023, 11:09Thank you Crocs for delivery, my order was delivered on the 22nd Feb 2023.
FN
Faith N's update12 Jul 2023, 11:09
Reviewer Update
Thank you Crocs for delivery, my order was delivered on the 22nd Feb 2023.