"Unacceptable Service: Six-Week Wait for Incomplete Order and No Response

I am beyond frustrated with the service I've received. I ordered two pairs of Crocs in the first week of July. It took six weeks for my order to arrive—six weeks! We’re now in mid-August, and not once did anyone bother to update me on the status of my order. I had to call to follow up, and I was promised feedback. Did I get any feedback? No. Instead, I was simply told my order would be delivered.

When my order finally arrived two days later, it was incomplete—one pair was missing! I immediately called and emailed, pointing out that it took six weeks just to get a partial delivery. I was assured someone would follow up, and I’d get feedback within 24 hours. Well, it’s been five days, and I haven’t heard a single word about my missing pair of Crocs, which I paid for in full. This level of service is unacceptable.