CS
Chantell S
1 reviews | Active since Aug 2021
08 Nov 2022, 06:09
Still waiting for my order
It is ridiculous to wait so long for an order. Do not have a sale if you cannot keep up with the demand. First and last time that I'll order or buy anything from Crocs. These were supposed to be gifts and still nothing.
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Crocs South Africa's replyOfficial
10 Nov 2022, 13:18Hi Chantell, thanks for your message. Please accept our sincere apologies for the frustration. We have put measures into place to keep up with orders as best as possible but our expectations were surpassed. Please note that we have packing teams in place dedicated to prioritising our Croctober orders and getting them out as fast and efficient as possible. We understand the disappointment and are doing our best to improve as each day comes. A member from our Crocs Crew will reach out to you. Thank you again, Crocs SA.
Crocs South Africa's reply10 Nov 2022, 13:18
Official
Hi Chantell, thanks for your message. Please accept our sincere apologies for the frustration. We have put measures into place to keep up with orders as best as possible but our expectations were surpassed. Please note that we have packing teams in place dedicated to prioritising our Croctober orders and getting them out as fast and efficient as possible. We understand the disappointment and are doing our best to improve as each day comes. A member from our Crocs Crew will reach out to you. Thank you again, Crocs SA.