GJ
Gerda J
1 reviews | Active since Aug 2020
23 Feb 2023, 14:45
STILL AWAITING FEEDBACK - just like everybody else on here.
I'm complained on here before so I won't write about that again. So a consultant did get back to me to ask me exactly what I wrote on my review. She said she'll GET BACK TO ME...to this day nothing has happened. I guess they do not have enough staff to get to everything. I want a refund or exchange - I do not care if you're waiting for the 6 months to pass so that I do not qualify for it anymore. The shoes are brand new.
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Crocs South Africa's replyOfficial
28 Feb 2023, 10:56Hi Gerda, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist.I will escalte your query and make sure this gets attended to immediately and someone from our team contacts you as soon as possible.
Crocs South Africa's reply28 Feb 2023, 10:56
Official
Hi Gerda, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist.I will escalte your query and make sure this gets attended to immediately and someone from our team contacts you as soon as possible.