Staff need training

Most appalling attitude we’ve experience in less than a week in your Cape Town stores, namely Somerset and Century City. Complete lack of urgency to assist or acknowledge customer presence. Nothing surprising there but what really disappointed me most was when my wife searched through your stock in search for a particular size. When one of your store ladies finally decided to come through to my wife and ask what she needed after a good 10 mins almost seeming annoyed for taking so long and wanting her out of the store. My wife asked for a size 11 shoe for my son and the lady blatantly told her the size was not available. My wife asked again just to be sure as the lady never bothered to check or at least make an effortand sure enough once again she confidently confirmed “no stock”. All this time my wife was actually holding the exact size she needed and wanted to know if the woman knew what she was talking about. Crocs, word of advice, train your staff coz either they don’t know their job, or they need some serious attitude adjustment. Bought the pair of shoes (century city) reluctantly and stepped out. Wont be to buying from CrocsCentury City and Somerset again but I hope my small purchase contributes to staff training.