****py Service Crocs On Line

Purchased a navy lite ride sneaker online. They delivered a UK 10 and not UK 11. The contact no. *** does not answer on option prompt 1 and 2 despite trying on various days. The receptionist took a message and its two weeks later and no phone call. I have also emailed support which I have no response. The chat on line service is for America and there website states they offer chat online service.

On my own I contacted various crocs stores and the Woodmead crocs store stocks the lite ride sneaker. I have requested them to keep however they only keep the sale item for 24 hours. I now have to drive 80km to exchange the sneaker as they do not do internal deliveries to a nearer store.