Poor services!

Highly disappointed and disgusted by crocs services. So Ive entered there healthcare worker nominations competition, great got an email stating that they would deliver a pair of crocs. Received an email stating that I should confirm delivery details for there courier. I sent a a follow up email and got a reply that they have sent it with the couriers it should be delivered end of the week. That was more than 2 months ago kind you. Send numerous emails and got no response! How false.