RB
Rushana B

1 reviews | Active since Oct 2022

27 Oct 2022, 08:29

Poor customer service

I placed an order online on Sunday, the money went out of my account. I can't track my order. They don't reply to emails either.

Their customer service are poor.

I always buy from the store but I done it differently this time and I regret it😡😡😡

0
Replies (2)
Crocs South Africa
Crocs South Africa's reply02 Nov 2022, 13:30
Official
Hi Rushana, 

Thank you for reaching out to Crocs South Africa. We have tried our best to stick to our usual delivery times but our birthday celebration was unprecedented and its taking a bit longer than anticipated for your CROCSâ„¢ to be delivered, we've extended out delivery time to 14 business days.

Please keep an eye on your inbox for further shipping updates.
Use code: TAKE20 at checkout for 20% off a next purchase.

Thank you for bearing with us.
Crocs SA
 
RB
Rushana B's update07 Nov 2022, 19:56
Reviewer Update
This pathetic, I placed an order literally two weeks ago and still have not received the damn crocs... You people can send me influence Crocs for free but the paying customers must wait so damn long!!! 😡