MS
Marlene S
1 reviews | Active since Apr 2014
18 Nov 2022, 11:37
Not happy with Crocs S.A
After purchasing online in Oct 2022, I had to return the 2 pair of crocs, as they were to big for my kids. What a hazzle just to courier it back. Finally it has been picked up but no correspondence regarding the refund process... This is not the way to run a well known business and I would like to purchase again...but not sure if I should... ðŸ˜
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Crocs South Africa's replyOfficial
14 Feb 2023, 11:24Hi Marlene, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
Crocs South Africa's reply14 Feb 2023, 11:24
Official
Hi Marlene, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.