Leaving crocs after 19 years of being a loyal customer to them😒

I've been trying to buy online found it difficult. Used their WhatsApp number, they never got back to me. I tried their chat online as well, very bad customer service. Because of my weight, I only do crocs in summer since my high school days. I was never this disappointed. I trusted them so much. I'm working and have no time to go to the malls as I normally do. I'm looking for a competitor, enough🚮🚮