SJ
Siwe J
1 reviews | Active since Jan 2020
28 Nov 2022, 11:45
Horrible experience via online order thus far
I ordered 2 pairs of Crocs on the 23rd October. I understood the delay at first because of the amount of people ordering/who ordered. I got a text that it will be delivered by the 22nd November, I have been emailing and I have been receiving the same response. Last week I was told by the end of the week which was the end of Friday, today I'm told again by the end of the week.
I don't think companies like CROCS should be doing big sales if they can kot handle the load... Seems like it becomes overwhelming for them that they can't handle the hit.
I WANT MY ORDERS ASAP!!!
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Replies (1)Crocs South Africa's replyOfficial
13 Feb 2023, 10:39Hi Siwe, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
Crocs South Africa's reply13 Feb 2023, 10:39
Official
Hi Siwe, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
