MG
Marizanne G

1 reviews | Active since Jul 2020

22 Jul 2020, 09:41

Got my refund, but at what cost?

I'm still giving CROCS SA only a one star review, because the option for 0 does not exist. I just want to let everyone know I actually got my refund! I know, I know I'm as surprised as everyone here. It (only) took them 4 weeks. But I feel like I lost my sanity with the amount of time I had to put in to actually get my money. It was exhausting, and I feel they are making the process unnecessarily difficult so you give up. BUT! Do. Not. Stop! Call them, email them (for a paper trail), hound them, irritate them, and hopefully you too can be successful. Good luck guys! An honest review from a disgruntled customer. I will never make the same mistake twice by ordering from Crocs.

0
Replies (1)
Crocs South Africa
Crocs South Africa's reply29 Jul 2020, 15:21
Official
 Good day

We apologize for the inconvenience, we appreciate your feedback and will pass this onto the relevant department. Many thanks

Many thanks