MG
Marizanne G
1 reviews | Active since Jul 2020
22 Jul 2020, 09:41
Got my refund, but at what cost?
I'm still giving CROCS SA only a one star review, because the option for 0 does not exist. I just want to let everyone know I actually got my refund! I know, I know I'm as surprised as everyone here. It (only) took them 4 weeks. But I feel like I lost my sanity with the amount of time I had to put in to actually get my money. It was exhausting, and I feel they are making the process unnecessarily difficult so you give up. BUT! Do. Not. Stop! Call them, email them (for a paper trail), hound them, irritate them, and hopefully you too can be successful. Good luck guys! An honest review from a disgruntled customer. I will never make the same mistake twice by ordering from Crocs.
Helpful (0)
Replies (1)0
Replies (1)Crocs South Africa's replyOfficial
29 Jul 2020, 15:21 Good day
We apologize for the inconvenience, we appreciate your feedback and will pass this onto the relevant department. Many thanks
Many thanks
We apologize for the inconvenience, we appreciate your feedback and will pass this onto the relevant department. Many thanks
Many thanks
Crocs South Africa's reply29 Jul 2020, 15:21
Official
Good day
We apologize for the inconvenience, we appreciate your feedback and will pass this onto the relevant department. Many thanks
Many thanks
We apologize for the inconvenience, we appreciate your feedback and will pass this onto the relevant department. Many thanks
Many thanks
