Don't buy Crocs!

On the 28 December 2022, I bought myself a pair of Crocs. There was a sale and sizes were limited. I checked the sizing information. If I bought a men's size 6 it relates to a woman's size 5 - happiness or so I thought after paying. I received the invoice. Now on the invoice it's states men's size 6 is a woman's size 8.... Now that's ridiculous. I then start messaging the Crocs crew, thinking they can be of assistance. NO NOT AT ALL They take 5-6 days to answer, finally someone responds, saying I must wait until delivery, then send it back if unhappy with size. I'm trying to highlight that the sizing has miraculously changed ... Well you can change it at the store was the response I received. I get an email on 4 Jan saying my shipment is on the way and I can check the courier website..... Days go by, nothing, On the 9 Jan 2023 I then decide to give Crocs a call. Oh they can see the shipment has gone from Joburg to Kimberly, they don't know what's the problem ... Finally the address they have is not the one that the courier company had..... Being kind and very patient, 17 Jan 3023, I sent an email to say, That my patience has run out , Crocs can keep the shoes, please refund me. The Crocs crew response is as soon as they know that the shoes are back in bound to the warehouse they will refund me..... Thinking it's done. 23 January, courier company phones me to say they are outside my house.... Really? I'm at work, no one's at home.I don't want the shoes! That was my response..... I phone the Crocs crew, who doesn't/ didn't know what to say, but they will sort it out. And once again I ask for my refund. On the 25 January, I sent another email asking for the refund. Today, 1 st Feb, still waiting for my refund and I get an email response, what is my banking details, Really now. Now the response will take another 5-6 days. Service is pathetic. After online sales service is pathetic I have been patient but now I am frustrated and irritated by the service which I have received and tried to resolve by myself but to no avail. Crocs SA, shame on you!!!!!!!!!