Disgruntled and dismayed
I was at their Canal Walk store, returning my classic crocs , because they’re torn, the consultant assisting me had the audacity to ask me if I tore the shoe deliberately?! I don’t appreciate being accused of something so sinister! They have also refused for me to return the shoe stating the defect does not form part of their policy, how?
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Crocs South Africa's replyOfficial
31 Jan 2023, 14:40Hi Dineo, thank you for your message. We are terribly sorry to hear about your torn CROCS. One of our support team members will reach out to you to follow up on your instore experience. Kind Regards, CROCS SA
Crocs South Africa's reply31 Jan 2023, 14:40
Official
Hi Dineo, thank you for your message. We are terribly sorry to hear about your torn CROCS. One of our support team members will reach out to you to follow up on your instore experience. Kind Regards, CROCS SA