SJ
Samgah J
1 reviews | Active since Aug 2018
21 Feb 2023, 19:56
Disappointed
I have placed an order on 1 Feb 2023. Still did not receive order. Nor did I receive a refund or response to my mails. I am sure I will get the same reply like all the others received on this platform.
Helpful (0)
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Replies (2)
Crocs South Africa's replyOfficial
28 Feb 2023, 10:44Hi Samah, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
Crocs South Africa's reply28 Feb 2023, 10:44
Official
Hi Samah, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. we'll make sure this gets attended to and that someone from our team contacts you as soon as possible.
SJ
Samgah J's updateReviewer Update
17 Mar 2023, 08:48I am still awaiting my refund and it is pass 7-10 days. No communication from Crocs either. Please deliver my order as your online store shows you have stock or refund me today. Not 7 - 10 days. Why should I wait months for a refund when you received my transfer the same day and you dishouring your promise. This is pathetic customer service
SJ
Samgah J's update17 Mar 2023, 08:48
Reviewer Update
I am still awaiting my refund and it is pass 7-10 days. No communication from Crocs either. Please deliver my order as your online store shows you have stock or refund me today. Not 7 - 10 days. Why should I wait months for a refund when you received my transfer the same day and you dishouring your promise. This is pathetic customer service