YK
Yakub K
1 reviews | Active since Feb 2014
10 Feb 2020, 13:36
Crocs South africa horrible service
Horrible experience with this company. We ordered a pair online (Oct/Nov 2019), they were the incorrect size. Contacted them and asked for an exchange. Paid the required amount for courier. Had to phone them about 10 times (no jokes) for that to be done. Still waiting for the replacement pair to be sent. Sickof phoning them. Useless customer service and clueless employees. Tweeted them as well, no response. Will never use their online platform ever again. My advice, STAY AWAY.
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Replies (2)
Crocs South Africa's replyOfficial
12 Feb 2020, 12:15Hi Yakub, we apologize for the inconvenience. We have noticed that one of our consultants has been in contact with you.
Crocs South Africa's reply12 Feb 2020, 12:15
Official
Hi Yakub, we apologize for the inconvenience. We have noticed that one of our consultants has been in contact with you.
YK
Yakub K's updateReviewer Update
12 Feb 2020, 12:52I received an email from your employee today telling me that for the second time, there has been an issue with the courier of the required item. Please DO NOT deflect blame onto me. Your service is pathetic, and this is visible from all the other reviews on your page. I would like to receive my items by the end of this week, so that I don't have to deal with you again.
YK
Yakub K's update12 Feb 2020, 12:52
Reviewer Update
I received an email from your employee today telling me that for the second time, there has been an issue with the courier of the required item. Please DO NOT deflect blame onto me. Your service is pathetic, and this is visible from all the other reviews on your page. I would like to receive my items by the end of this week, so that I don't have to deal with you again.