GT
Gosego T
1 reviews | Active since May 2022
08 Nov 2022, 07:31
Crocs South Africa has the worst online shopping experience ever.
If I could give them zero stars I would. Worst online service ever. I’ve been waiting for my order for over 2 weeks now. They do not reply to emails nor answer calls. It’s like they are doing us a favour. I would not recommend buying from their online store, rather go to their physical ones.
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Crocs South Africa's replyOfficial
10 Nov 2022, 13:20Hi Gosego, thanks for your message. Please accept our sincere apologies for the frustration. We have put measures into place to keep up with orders as best as possible but the volume of orders surpassed our expectations. Please note that we have packing teams in place dedicated to prioritising our Croctober orders and getting them out as fast and efficient as possible. We understand the disappointment and will have a member from our Crocs Crew reach out to you soonest. Thank you again, Crocs SA.
Crocs South Africa's reply10 Nov 2022, 13:20
Official
Hi Gosego, thanks for your message. Please accept our sincere apologies for the frustration. We have put measures into place to keep up with orders as best as possible but the volume of orders surpassed our expectations. Please note that we have packing teams in place dedicated to prioritising our Croctober orders and getting them out as fast and efficient as possible. We understand the disappointment and will have a member from our Crocs Crew reach out to you soonest. Thank you again, Crocs SA.