CROCS SA ********
Ordered Crocs on the 23rd OCT its the 8 November and nothing received,no tracking info , no help from the customer service department, no communication NOTHING , this is pathetic on the verge of requesting a refund and reporting them to the ombudsman, they were quick to take the money,if they knew they unable to fulfill the orders within the delivery time frame they should have made the public aware before purchase
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Crocs South Africa's replyOfficial
10 Nov 2022, 10:48Hi Zulfa, we apologise for the frustration regarding your Croctober delivery. We've had to extend the delivery period longer than expected as our orders exceeded warehouse capacity. We are doing our best to contact and update everyone who placed orders on our sale weekend. Please be assured that your order is on the way, we will reach out to you directly soon. Thank you for bearing with us. Crocs SA
Crocs South Africa's reply10 Nov 2022, 10:48
Official
Hi Zulfa, we apologise for the frustration regarding your Croctober delivery. We've had to extend the delivery period longer than expected as our orders exceeded warehouse capacity. We are doing our best to contact and update everyone who placed orders on our sale weekend. Please be assured that your order is on the way, we will reach out to you directly soon. Thank you for bearing with us. Crocs SA