MM
Mandisa M

1 reviews | Active since Sept 2022

07 Mar 2023, 03:25

Crocs SA online sucks 😡😡

Worst experience ever. I wish people can read these reviews first before making any purchase at Crocs online store. I placed an order 31st January 23, a week later no communication from them, when I called to follow up on my order I was told my order has been canceled 😡😡 they promised to refund me. Today is 7th March and I still haven't received my refund, I regret the day I placed that order. I do not recommend crocs sa online 😕

0
Replies (1)
Crocs South Africa
Crocs South Africa's reply07 Mar 2023, 16:24
Official
Hi Mandisa, I'm sorry to hear about your frustration. I'm from the dedicated Crocs customer support team here to assist. We have escalated your query, and someone should contact you within the next 48 hours.