JS
Jayme S
1 reviews | Active since Dec 2024
30 Dec 2024, 21:33
Crocs online
I have 2 separate orders I ordered about 2 weeks ago. I still have just orders numbers no tracking number or communication regards to my orders accept, for the 1 email I wrote them regards to how unpleasantly this festive season has been for me. I went and got my shoes at Kenilworth Crocs but the rest of family shoes were only online as per their sizes. These were meant to be given as gift, now Christmas has come and go and no shoes, no communication whatsoever. Please help me
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Jayme S's updateReviewer Update
02 Jan 2025, 12:27Good day, I have reached out to Crocs SA and I spoke to someone and because of the Popi Act I'm not going to mention her name. According to her I have placed my order over a Public Holiday I understand that but, she took so long and couldn't pick up on her side what the problem is she will contact their Wearhouse and if she dont get bavk to me Today then Tomorrow. Order number 1 was placed on 16 December 2024 order 2 wer placed on 21 December 2024. I have sent emails continuously with no response whatsoever. As mentioned in my precious review these shoes were purchased as gifts.
I am extremely disappointed as I was the only one who couldn't provide my gifts over the special holidays. And still I have waisted my Airtime trying to solve the matter and nothing. On our call I could hear her loud and clearly and she stated she couldn't hear me. Is there anyone that can help me with this matter? This will be my very last purchasing at Crocs SA Online!!!
I am extremely disappointed as I was the only one who couldn't provide my gifts over the special holidays. And still I have waisted my Airtime trying to solve the matter and nothing. On our call I could hear her loud and clearly and she stated she couldn't hear me. Is there anyone that can help me with this matter? This will be my very last purchasing at Crocs SA Online!!!
JS
Jayme S's update02 Jan 2025, 12:27
Reviewer Update
Good day, I have reached out to Crocs SA and I spoke to someone and because of the Popi Act I'm not going to mention her name. According to her I have placed my order over a Public Holiday I understand that but, she took so long and couldn't pick up on her side what the problem is she will contact their Wearhouse and if she dont get bavk to me Today then Tomorrow. Order number 1 was placed on 16 December 2024 order 2 wer placed on 21 December 2024. I have sent emails continuously with no response whatsoever. As mentioned in my precious review these shoes were purchased as gifts.
I am extremely disappointed as I was the only one who couldn't provide my gifts over the special holidays. And still I have waisted my Airtime trying to solve the matter and nothing. On our call I could hear her loud and clearly and she stated she couldn't hear me. Is there anyone that can help me with this matter? This will be my very last purchasing at Crocs SA Online!!!
I am extremely disappointed as I was the only one who couldn't provide my gifts over the special holidays. And still I have waisted my Airtime trying to solve the matter and nothing. On our call I could hear her loud and clearly and she stated she couldn't hear me. Is there anyone that can help me with this matter? This will be my very last purchasing at Crocs SA Online!!!