CROCS NO EXCHANGE POLICY RIDICULOUS

MY WIFE WENT TO THE GATEWAY BRANCH HOWEVER WORSE EXPERIENCE FROM A RETAILER . SHE PURCHASED A SHOE AND A FEW CLIPS THAT GOES ONTO THE SHOE FOR MY LITTLE ONE. SO SHE BUYS THE INCORRECT ITEMS BUT BEFORE SHE LEAVES SHE WANTS TO CHANGE A FEW CLIPS AS SHE HAD NOT USED THEM . THEY REFUSE COMPLETELY AND DENY THE CHANGE OF ITEMS , THE SALES MAN ASKES THE MANAGER AND THEY STILL REFUSE TO CHANGE THE ITEMS HOWEVER SHE REQUESTED FOR THEM TO CANCELE THE SALE AS SHE IS NOT PUTTING UP TO THIS RIDICULAS POLICY . A FEW MINUTES AFTER BACK AND FORTH MANAGER DESIDES TO CHANGE THE UNUSED ITEMS. BE VERY CAREFULL BEFORE YOU MAKE A PURCHASE AT THIS STORE AS THEY HAVE A NO EXCHANGE POLICY IRRISPECTIVE