1 reviews | Active since May 2012
Crocs head office misinforms costumers on returns.
To whom it may concern
We will absolutely never ever buy crocs ever again. And I will personally make sure that ever consumer site and consumer watchdog I am a part of will be notified continuously repeatedly of your atrocious service. Hello Peter Facebook Twitter Beeld Sunday Times will only be the start. We have never ever been so disappointed and disgusted by the service we received at the shop to the horrible phone call from Ashwin.
I have bought crocs for probable 20 years it is the only shoes my family and extended family wear. You will never see our business again.
Bad bad horrible insensitive disgusting service. We ordered online. And the size was to small we drove 50km to the nearest shop to return. And get a other sizes. There were no stock. So requested a refund We were told they don’t refund on bank master or visa they will refund to credit card. We requested cash they said they don’t have cash. This shop at Gateway shopping center. That is way retail shops are dying bad service horrible customer care. But worst of all was Ashwin at crocs head office that took the call. What a arrogant insensitive pampoen was he. Please train your staff better. Or get better staff. Ashwin bad show buddy get your manager to retrain you or go to another company. You are a bad fit.
