BE AWARE OF ORDERING ONLINE

I purchased two pairs of crocs during the black Friday sale and when I only received one pair I queried it. I phoned the number provided (and have the screenshots to prove) that no one answered the phone calls. I was on hold for 10 minutes before being hung up on- 4 times!! Finally I emailed them on December 6th at 12pm requesting an explanation. Only to find out that they were out of stock and now I must choose something else and pay extra for it. No one bothered to let me know. Extremely upset with crocs online. Service is appalling. No one answers the phones. No one is prepared to help me.