Bad service

Bought two pairs of shoes for someone as a gift but the person wears 9.5 so I explained that I need the person to fit the shoes so I will return the other pair. Following weekend we went back to return the shoe, we were told to go to Menlyn as they were doing stock count I said I am not going to o Menlyn for shopping I have a meeting so I would rather give my sister in law to come during the week as she stays closer to Atterbury Boulevard.

They promised to call me they never did, Tuesday my sister went and was turned away because they told her management said they shouldn't sell and they promised to call her when they can sell the stock.

Today my sister went to Menlyn where she was told if price differences and the fact that Atterbury staff like to sent customers to Menlyn when they know exactly of price differences.

So this week we will go to Crocs for the fourth time trying exchange 1 pair of shoes, it's petrol, it's energy consuming, it's time consuming, it's annoying now, it's disrespect of people's time. So it turns out they are not reliable as they once promised to call my sister that they will call once they have ordered some shoe she wanted.

Or is this the treatment customers should be after such support, I mean we've been buying shoes in that Shop and fail to understand why should theyake us to up and down like that.

I hate what is happening so much right now.