Avoid Crocs SA at all costs

Ordered Crocs online. Was careful to order correct size (UK vs US, etc). What they sent was at least one size too big. Returned them, in line with their returns policy. Asked them for smaller size. They ignored my request. So I gave up and asked for a refund. They refunded part of the amount but deducted R30. After repeated email queries, they still haven't explained why. Their service is appalling. Don't touch them with a bargepole.