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cupidocharlene C

1 reviews | Active since May 2016

03 Oct 2019, 12:03

After sale return service

Terrible after sale service, I have been in contact with Meagan from Crocs for the past two weeks trying to return an item and ended up having to buy from another store. She keeps on telling me that the courier will collect but to no avail and the shoes are still with me.

0
Replies (1)
Crocs South Africa
Crocs South Africa's reply21 Oct 2019, 09:31
Official
Hi Charlene , 

We apologize for the inconvenience . That is not the level of customer service we would like to give to our customers. Please advise whether your query has been resolved , if not can you provide us with a order number and we will ensure your query will be resolved.

Kind regards.