1 reviews | Active since Aug 2021
3 for 2 ****! you actually dont pay for 2 and get 3!
Today I went into crocs store Canal Walk and wanted to return my pair of crocs which I bought on the 3 for 2 sale.I was told to contact customer care line with a contact number which does not work! I was also told I cannot return the pair as the other 2 pairs also need to be returned. Now I cannot do this because my kids are already wearing the other 2 pairs.
I am not interested in exchanging the product either as I am not happy with the product and I have enough other crocs.
The deception comes in where there are no visible terms and conditions advertised when doing this particular "3 for 2" purchase and also by the slip I can tell I have not paid for 2 pairs and only received 3 but in essence I was discounted on each pair separately.
with the above i cannot see why i would need to return all 3 pairs and be refunded my discounted price!!!
I have laid a complaint on Hello peter and other social media platforms.
in no store nor on the slip does it tell you that you actually get discounted on 3 pairs and not pay for 2 and receive the cheapest free. in no store or on the slip or even on media adverti*****ts does it tell you that you cannot return one pair out of the 3!
i demand a refund on my pair and that FAIR and TRUTHFUL advertising be placed
