Poor service, Poor Fibre!

So here is the issue CRISP FIBRE!

The Fibre has been down the entire day on the 19th of February 2024! I missed an online class and I had to go into the office since I'm working from home.

The Fibre was fixed on the 20th of February 2024! However I have another online class which I am missing due to the Fibre being off.

I do not think this is fair since I am paying you guys every month and never missed one payment!

I deserve atleast some sort of communication beside the automated message we receive on whatsapp and some compensation due to me spending money on petrol and data! How impossible can you guys be?!

I do expect a call from one of your managers!