****mers!!!!

****MERS!!!!! BE AWARE!!!!

Over the last 3-4 months I’ve been experiencing slow speeds, low as 0.2mbps, I’d be very lucky to get to 10mbps, that time I’m paying for a 50mb line. Mid Feb the internet stopped working altogether. One of the hardware units needed to be replaced. It took them forever, after about 5 days without the internet I decided I want out. I sent an email and a whatsapp text informing them about the cancellation, They ignored my emails and texts including follow up emails. Month end they debit from my account, when I follow up they say I didn’t send my email to right person/s. How was I supposed to know? The same email I’ve been using to communicate throughout my subscription has all of a sudden gone mute? The same email address I used to get quick responses has all of a sudden gone quiet? Not only is it a bad ISP. They’ll **** you. I’ve lost close to R1000, today is the 3rd of March, they say I need 30 days before cancellation takes place. So they are likely to ***** from account again come beginning of April. Take from me, you’re better with LTE/5G if you stay in one of those fibre compulsory complexes.

One of the reasons they like giving for slow speeds is that you’re using a free to use router that came with your unit and that’s best you’ll get out of it. That’s a lie because the same router has given 30/40mbps in my earlier months.

BE WARNED!!!!!!