Crisp fibre - constantly disappointing

Honestly think a negative star would be more accurate for this company. 1. They only inform you about network breakdowns once you call them 2. Network breakdowns have lasted more than 2 days before. 3. Your connection can be working perfectly in the morning and then the next it is off for more than 8 hours 4. They will just say “thank you for your patients” even though this is more than just a once off occasion. 5. They have never taken ownership of their network issues but still expect you to pay for the full month. 6. Always have to repair cables, choosing to be reactive instead of proactive. 7. This company should change to a pro rata billing system. Maybe this will motivate them to provide a better service.

If you can choose any other service provider… do not go with them. You will only be disappointed!