Bad service

If you make your payment after 17h00 you don't get reconnected at that time when you call them they will tell you different stories like our account person is still on the way home lets give them an hour or so definitely you will be reconnected as you have also paid the reconnection fee of R250 on top of the your monthly subscription than later around 20h00 tha they will tell you that the account "person" is not responding back to them I mean the only time I was able to make the payment was after 17h00 mind you I was cut off the day before besides that if you have system that can automatically cut clients off it should also reinstate their account when they have made payment especially the direct payment why is it so easy to cut us off than reconnecting us after paying than you have to wait for 24hrs to be activated to be honest it feels like a day light ******* and its not the first time they even ignore you on the WhatsApp portal, what good is a client portal while clients can't be assisted