Unsatisfactory Service

On the 30 of November I called Credit Salvage to provide help with rescission of my judgement. the reason to contact them was because of the excellent previous experience from another personnel who had already left the company. I was then attended by Alfred Veca who always get contacted by me all the time and don't call to update you as a customer. From the R850 I paid to open the file and the R1700.00 that is due to be debited from my account I find any joy from it because what I requested from him has not been done. I have been calling their office since Monday the 7 December 2015 with no response from their side. I suggest he call me to explain the reason why he is not returning my emails.