ZM
Zeldah M
1 reviews | Active since Apr 2017
04 May 2023, 13:07
Short Pays Creditors & Unprofessional
Credit Salvage is beyond the worst and unprofessional debt counselling company, I'm sending out a warning to everyone who is considering using them or even currently using them. I enlisted their services last year and they have only made my financial situation worse and even **** about it. They have been short paying my creditors and have been lying about it to cover their tracks, my car is even about to get repossessed because of their incompetence and lies, and following up with them is a complete nightmare your lucky to even get concrete responses from the con****ants or even their Director Quinten
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Credit Salvage's replyOfficial
15 May 2023, 09:12Good afternoon Zeldah Maluleke.
Our team has investigated your complaint and apologizes for any inconvenience caused. As a result, we can confirm the following:
According to our proposal and your monthly contribution, the funds you paid have been distributed exactly as specified. Since we do not have access to your funds, there have never been any short payments. As per NCA regulations, your funds were distributed by our PDA in accordance with what you paid into the PDA account. The PDA cannot distribute more funds than what you paid into the PDA.
Short payments are not the issue here, but a counteroffer that was received from your creditors. Inquiries have been made with the creditor and we are in the process of rectifying this account; however, you prematurely decided to be transferred to a different debt counseling agency.As you have been transferred to another debt counseling agency and our reckless lending investigation could not be completed, a refund is available. Please respond to the email we sent you on 5 May 2023 to complete this refund.Kind regards.
The Credit Salvage Customer Care Team
https://creditsalvage.co.za
Our team has investigated your complaint and apologizes for any inconvenience caused. As a result, we can confirm the following:
According to our proposal and your monthly contribution, the funds you paid have been distributed exactly as specified. Since we do not have access to your funds, there have never been any short payments. As per NCA regulations, your funds were distributed by our PDA in accordance with what you paid into the PDA account. The PDA cannot distribute more funds than what you paid into the PDA.
Short payments are not the issue here, but a counteroffer that was received from your creditors. Inquiries have been made with the creditor and we are in the process of rectifying this account; however, you prematurely decided to be transferred to a different debt counseling agency.As you have been transferred to another debt counseling agency and our reckless lending investigation could not be completed, a refund is available. Please respond to the email we sent you on 5 May 2023 to complete this refund.Kind regards.
The Credit Salvage Customer Care Team
https://creditsalvage.co.za
Credit Salvage's reply15 May 2023, 09:12
Official
Good afternoon Zeldah Maluleke.
Our team has investigated your complaint and apologizes for any inconvenience caused. As a result, we can confirm the following:
According to our proposal and your monthly contribution, the funds you paid have been distributed exactly as specified. Since we do not have access to your funds, there have never been any short payments. As per NCA regulations, your funds were distributed by our PDA in accordance with what you paid into the PDA account. The PDA cannot distribute more funds than what you paid into the PDA.
Short payments are not the issue here, but a counteroffer that was received from your creditors. Inquiries have been made with the creditor and we are in the process of rectifying this account; however, you prematurely decided to be transferred to a different debt counseling agency.As you have been transferred to another debt counseling agency and our reckless lending investigation could not be completed, a refund is available. Please respond to the email we sent you on 5 May 2023 to complete this refund.Kind regards.
The Credit Salvage Customer Care Team
https://creditsalvage.co.za
Our team has investigated your complaint and apologizes for any inconvenience caused. As a result, we can confirm the following:
According to our proposal and your monthly contribution, the funds you paid have been distributed exactly as specified. Since we do not have access to your funds, there have never been any short payments. As per NCA regulations, your funds were distributed by our PDA in accordance with what you paid into the PDA account. The PDA cannot distribute more funds than what you paid into the PDA.
Short payments are not the issue here, but a counteroffer that was received from your creditors. Inquiries have been made with the creditor and we are in the process of rectifying this account; however, you prematurely decided to be transferred to a different debt counseling agency.As you have been transferred to another debt counseling agency and our reckless lending investigation could not be completed, a refund is available. Please respond to the email we sent you on 5 May 2023 to complete this refund.Kind regards.
The Credit Salvage Customer Care Team
https://creditsalvage.co.za