Unsatisfied

Hi after a month going in for 2 months after endless calls to this company they have responded only to tell me the iphone 13 is out of stock wanting to know if I don't want the iphone 14 once again I must make a payment or send my banking details for a refund I told them to do a immediate payment like they wanted me to do an immediate payment and send me proof they agreed no money till thus far has been send to my account